DAVID MONNERAT

DIRECTOR OF PRODUCT                     
STRATEGIC VISION                 
CROSS-FUNCTIONAL LEADERSHIP
Results-driven product management leader with extensive experience defining strategic visions, leading high-performing teams, and delivering AI-driven solutions that enhance customer outcomes and operational efficiency. Highly skilled in data-driven decision-making, cross-functional collaboration, and fostering customer-centric innovation to deliver impactful and scalable products. Known as the go-to expert for solving complex product challenges, optimizing customer experiences, and implementing cutting-edge AI solutions in dynamic environments. A transformational leader who mentors and empowers teams, cultivates collaboration, and drives a culture of innovation and excellence.

PROFESSIONAL EXPERIENCE

Vanguard, Malvern, PA
Sr. Data Science Product Owner, Enterprise AI & Research
November 2021 – Present

Define and execute transformative AI-driven enterprise product strategies and solutions

  • Led the creation of a custom call transcription and insights platform that exceeded industry standards in accuracy at 20% the cost of commercial solutions, processing over 8.7 million hours of audio and providing valuable client interaction insights
  • Introduced a language model-based solution to optimize regulatory complaint review, reducing manual intervention by over 60%, streamlining compliance, and improving customer response time
  • Established and guided a 1,500-member AI-focused community, enhancing data and AI literacy and driving innovation through cross-functional engagement and collaboration

Comcast, Philadelphia, PA
Senior Director, AI Product
July 2017 – November 2021

Led a team of product managers to deliver innovative AI solutions & drive customer-focused outcomes

  • Oversaw AI features for the Xfinity Assistant chatbot that increased engagement by more than 50% and reduced agent escalations by 40%
  • Developed and implemented the strategic vision for cloud- and edge-based computer vision features within Xfinity Home, improving the accuracy of object detection and introducing customer-centric innovations like delivery detection
  • Chaired an internal machine bias committee, promoting fair and ethical data and AI use and educating teams on responsible data and algorithm best practices across the organization

Comcast, Philadelphia, PA
Senior Director, Intellectual Property
July 2014 – July 2017

Identified key technology areas for patent development and facilitated invention submissions

  • Engaged and mentored the inventor community through brainstorming and collaboration sessions that drove a 35% increase in invention submissions and set a patent application filing record in 2016
  • Evaluated invention submissions for technical feasibility, recommended approval for patent filing, and guided inventors through the filing process

Comcast, Centennial, CO
Principal Engineer, OSS Tools Development & Integration
June 2009 – July 2014

Developed scalable, enterprise, data-centric solutions for video and internet products

  • Led the development of a Tier-1 database powering Comcast’s flagship X1 system and designed critical operational tools, achieving multi-million-dollar savings and supporting over 16 million subscribers
  • Built a centralized data collection system processing one billion data rows daily, providing crucial data insights and enhancing operational efficiency

Comcast, Centennial, CO
June 2005-June 2009
Manager, Software Development and Automation

Recruited and led a team of engineers to deliver tools and automation across product lines

  • Led a team of seven software engineers supporting two organizations across four locations, fostering a collaborative, high-performance culture
  • Partnered with engineering groups across video, voice, and cross-platform product lines to understand complex systems, gather requirements, and design automation and tooling solutions tailored to business needs
  • Established development standards and introduced a supporting toolset based on industry best practices, including continuous integration and unit testing, to drive efficiency and ensure high-quality software delivery

EDUCATION

Master of Science, Information Systems (MSIS)
University of Colorado, Denver, Colorado

Bachelor of Science, Computer Information Systems (BSCIS)
Metropolitan State College of Denver, Denver, Colorado

VOLUNTEER EXPERIENCE

  • Mentor, American Corporate Partners, New York, NY | 2022 – Present
  • Mentor, Women in Cable Telecommunications, Philadelphia, PA | 2015 – 2020
  • Mentor and Judge, PennApps Hackathon, Philadelphia, PA | 2015 – 2020
  • Mentor, Comcast Veterans Network, Philadelphia, PA | 2014 – 2016

PATENTS

Notable Patents: Developed numerous patents in AI, network systems, and adaptive content, with applications enhancing user experience and operational efficiency.