DAVID MONNERAT

PROFESSIONAL EXPERIENCE

Vanguard, Malvern, PA
Sr. Data Science Product Owner, Enterprise AI & Research
November 2021 – Present

  • Lead product for an AI & research team, delivering transformative enterprise solutions that improve outcomes for Vanguard and its clients.
  • Delivered a custom transcription and insights platform that surpassed industry standards in quality and cost-efficiency, processing over 6.5M hours of audio to provide comprehensive call transcripts and deep insights into client interactions.
  • Create and execute the vision and roadmap for a custom large language model (LLM) tailored to Vanguard’s language and context, empowering teams to experiment with generative AI securely within Vanguard’s ecosystem at a fraction of commercial costs.
  • Modernized the regulatory complaint review process by developing a language model-based solution that identifies potential complaints in written channels, reducing the volume of communication requiring human review by more than 60% across survey responses and chat interactions.
  • Established and led an “AI @ Vanguard” community, evangelizing and improving AI literacy for more than 1,500 community members. 

Comcast Cable, Philadelphia, PA
Senior Director, AI Product
July 2017 – November 2021

  • Led a team of product managers, orchestrating a product portfolio across diverse cross-functional teams that produced AI solutions to address critical customer and business challenges.
  • Created the vision and strategy for cloud- and edge-based computer vision features in Comcast’s Xfinity Home products, delivering features including people and package detection that connect customers to the important moments in their homes.
  • Brought AI and predictive features into Comcast’s Xfinity Assistant chatbot, making it easier for customers to get the help they need and reducing agent escalations by 40%.
  • Led an internal DE&I machine bias committee to educate teams and identify issues with fairness and bias in Comcast’s algorithms and products.
  • Created and evangelized best practices for applying AI and machine learning across Comcast.

Comcast Corporation, Philadelphia, PA
Senior Director, Intellectual Property
July 2014 – July 2017

  • Led an effort to increase the number of invention disclosures approved for patent drafting, resulting in 125 invention disclosures approved for filing in 2016, a 35% increase from 2015.
  • Identified strategically important technology areas and developed detailed problem statements related to technical challenges in those areas.
  • Worked closely with the inventor community by providing intellectual property awareness, technical guidance, mentoring, brainstorming sessions, and networking opportunities that turned ideas into actionable invention disclosures.
  • Participated in patent review committee meetings and evaluated the technical merits of submitted ideas that were considered for patentability.
  • Participated in an open-source committee evaluating the open-source contributions from Comcast engineers and identified potential intellectual property issues.

Comcast Cable, Centennial, CO
Principal Engineer, OSS Tools Development & Integration
June 2009 – July 2014

  • Led video solutions for an enterprise operational support tools team.
  • Designed, implemented, enhanced, and supported a Tier-1 database application that powered Comcast’s flagship X1 entertainment operating system.
  • Led the design of an automated entitlement mapping system for video-on-demand (VOD) assets that helped avoid content licensing penalties and resulted in a multi-million dollar saving.
  • Designed and led the development of a system to collect and centralize data from over 100 remote systems serving over 16 million subscribers, processing one billion rows of data daily.

Comcast Cable, Centennial, CO
June 2005-June 2009
Manager, Software Development and Automation

  • Managed a team of 7 software engineers supporting 2 organizations across 4 locations.
  • Partnered closely with engineering groups across video, voice, and cross-platform product lines to understand complex systems, gather requirements, design, and implement automation and tooling solutions, either through internal development or procurement and customization
  • Implemented development standards and supporting toolset using industry best practices, including continuous integration and unit testing, to increase development efficiency.

EDUCATION

Master of Science, Information Systems (MSIS)
University of Colorado, Denver, Colorado | 2004

Bachelor of Science, Computer Information Systems (BSCIS)
Metropolitan State College of Denver, Denver, Colorado | 2003

VOLUNTEER EXPERIENCE

  • Mentor, American Corporate Partners, New York, NY | 2022 – Present
  • Mentor, Women in Cable Telecommunications, Philadelphia, PA | 2015 – 2020
  • Mentor and Judge, PennApps Hackathon, Philadelphia, PA | 2015 – 2020
  • Mentor, Comcast Veterans Network, Philadelphia, PA | 2014 – 2016

PATENTS

  • “System and Method for Testing Electronic Device Performance” [US7155653]
  • “Generation of Dynamic Content Interfaces” [US8935726, US10015223]
  • “Activating Devices Based on User Location” [US9191914]
  • “Real-time Image and Audio Replacement for Visual Acquisition Devices” [US9323983]
  • “Network Implementation of Spectrum Analysis” [US9380475, US10477422, US10477422]
  • “Detecting Unauthorized Devices” [US9537870, US10078746]
  • “Mapping and Bridging Wireless Networks to Provide Better Service” [US9578620, US10034266, US10897745, US10897745, US11765679]
  • “Intraoral Methods and Apparatus for Controlling Services and Devices” [US9626860]
  • “Network Implementation of Spectrum Analysis” [US9826424]
  • “Ocular Focus Sharing for Digital Content” [US9958947, US10394336, US11592906]
  • “Providing Enhanced Content Based on User Interactions” [US9992517]
  • “Advertisement Tracking” [US10084557, US10979162, US11329742]
  • “Adaptive Resolution in Software Applications Based on Dynamic Eye-Tracking” [US10264211]
  • “Tremor Correction for Gesture Recognition” [US10429935, US11106283]
  • “Methods and Systems for Providing Alternate Content” [US10778569]
  • “Methods and Systems for Displaying Content Based on Preference Information” [US10841640]
  • “Content Viewing Tracking” [US11553251]